Returns & Exchanges

We want you to be fully satisfied with your Power Plate purchase; if you are not, you may return your equipment within 30 days of delivery for a refund. Please ensure all items are in their original packaging and condition to qualify for a successful return process.

1

Initiate a Return Request

Contact our customer support team or visit our online portal with your order number and email address to start the RMA process.

2

Pack Your Equipment

Securely pack your Power Plate unit and all included accessories in the original shipping box to prevent damage during transit.

3

Ship to Our Facility

Affix the provided prepaid shipping label to your package and drop it off at the designated carrier location or schedule a pickup.

4

Inspection and Refund

Once our technicians inspect the returned unit for quality assurance, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing